Managing Conflict Effectively

Conflict wears many faces. Whether you face difficult people or tough situations, you need cooperation to resolve a problem. This one-day workshop will give you the tools to take responsibility for making relationships work and will show you how to manage conflict using simple, effective steps in a non-threatening manner. Your organization will benefit from increased efficiency, more creative thinking, and stronger teamwork.

Key Takeaways
Upon completion of this workshop, you will:

  • Understand your personal approach to conflict
  • Recognize the power of collaboration and the requisite skills for success
  • Learn six critical steps to resolving conflict
  • Effectively use clear and simple problem solving strategies

Register Now

Tuition: $545
CEUs:  .65

December 7, 2009
May 4, 2010
November 4, 2010
8:30 a.m. - 4:00 p.m.